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Are visitors bunching at every floor entrance?
When foot traffic slows at transition points between floors, visitors lose time and nearby retailers lose revenue. An escalator sized without reference to actual site conditions, or a moving walk placed in the wrong corridor, turns a circulation asset into a daily bottleneck.
We survey the site, measure available openings and assess expected foot traffic volumes, then supply the right unit, carry out the full installation and electrical connection, and calibrate every safety device to match the actual circulation demands of your project.
What your escalator installation includes
- Supply of escalator and walk units
- Full on-site installation and connection
- Speed and safety device calibration
- Scheduled maintenance after handover
Four stages from site to first passenger
Contact us with your needs
Tell us the project type, location and how many levels need to be connected.
Site visit and survey
Our team visits to measure the available space and assess the expected volume of foot traffic.
Quotation and specification
We recommend the right unit and present an installation plan once the site data is complete.
Installation, handover and follow-up
We complete the installation, test all safety devices fully, then monitor performance after the unit goes live.
From our work
Why us
We calibrate every safety device against the foot traffic your site actually carries, not against a generic specification.
- 13+ years
Lifts we installed that are still running, fault free.
- 300+
Clients served.
- 2 years free warranty
On the lift, covering spare parts and the periodic maintenance during that period.
20 year warranty on the lift machine.
Does an escalator fit your building?
Multi-floor commercial centre
An escalator distributes visitor flow between floors smoothly; the right configuration depends on the site survey of foot traffic density and available space.
Long internal horizontal corridors
A moving walk reduces pedestrian fatigue along long corridors; the gradient and width are confirmed only after the site is measured.
Existing escalators needing replacement
We inspect existing units and advise whether full replacement is necessary or whether spare parts and recalibration are sufficient.
Care after your escalator is running
First follow-up
- Safety device test after first operation
- Motor performance and speed review
- Documented maintenance schedule for the unit
Ongoing maintenance
- Steps, chains and combs inspected
- Automatic stop devices tested
- Unit condition report after every visit
Honest answers before you fit an escalator
What determines the cost of installing an escalator in my project?
The required width, floor-to-floor height and structural condition of the existing opening all vary from site to site and directly affect the price. What applies to your project becomes clear only after the site visit.
How long will the floor be closed to visitors during installation?
This depends on how complete the structural opening is, the state of the electrical supply and the scope of any adjustments needed. The site visit determines the work sequence and what can be done without a full closure.
Will the installation cause dust or noise that disrupts nearby shops?
Some of the work involves cutting or drilling into tile or concrete, which produces dust and noise that cannot be eliminated. How much can be done to limit the effect on neighbouring shops is decided at the site visit once we see the existing finishes and layout.
How do I know the escalator stays safe after handover, not just at the point of installation?
Safety after handover depends on a maintenance programme that tests automatic stop devices, inspects steps and chains, and records findings at every visit. A unit untested for months is not in its original installed condition, which is exactly what a scheduled maintenance plan addresses.
What should I look for when choosing a contractor for a busy commercial escalator installation?
Ask the team to explain how they assess foot traffic loads, how they handle existing structural openings and what the post-handover maintenance programme actually includes. A capable company answers in specifics because it has worked through these decisions on real sites.
Related services
All our services
Questions about escalators & moving walks
Are escalators suitable for smaller commercial buildings or only large malls?
Units come in different widths and lengths to suit varied spaces. Whether the site can take an escalator or moving walk depends on the field survey of available space and expected visitor numbers.
What is the difference between an escalator and a moving walk?
An escalator moves people between two different levels, while a moving walk runs horizontally or on a gentle slope and carries visitors across long flat stretches inside a commercial centre.
How is visitor safety on the escalator ensured?
Automatic stop devices are fitted to detect any obstruction or step fault, moving handrails are calibrated to match step speed, and the maintenance programme includes testing these devices at every visit.
Do you maintain escalators you did not install?
Yes. We start with an assessment visit to inspect the steps, motor, controller and safety devices, then explain what needs attention and suggest a maintenance schedule that suits the unit as it stands.
What happens if an escalator stops suddenly during peak hours?
The escalator is designed to stop safely and become a static stairway that visitors can walk on. We investigate the cause at the assessment visit and determine whether the fix requires spare parts or recalibration.
Can you install escalators in a building under construction as well as a completed one?
Yes, but preparation requirements differ. In buildings under construction the openings can be designed to the correct dimensions; in completed buildings the site visit determines whether the space is suitable and what adjustments are needed before installation.
What spare parts do you stock for after-installation support?
We stock parts including steps, chains, combs, sensors and selected control panel components. What your site specifically requires is identified at the initial survey and documented in the maintenance plan.
Escalators & moving walks in Riyadh, Al Kharj and Al Muzahimiyah
Tell us where your escalator will go
Send us the project location and the number of floors to be connected and we will arrange the site visit to identify the right unit and prepare a quotation.